Why Comments and feedback in Figma? - Purpose & Use Cases

The Big Idea

What if you could cut your design review time in half just by changing how you share feedback?

The Scenario

Imagine working on a team project where everyone emails their design notes separately. You have to open multiple messages, guess what others mean, and keep track of changes in a messy way.

The Problem

This manual back-and-forth is slow and confusing. Important feedback gets lost in long email threads, and you waste time clarifying what others meant. It's easy to miss critical changes or repeat work.

The Solution

Using comments and feedback directly inside the design tool lets everyone share thoughts clearly and in context. You see exactly what part of the design the comment refers to, making collaboration smooth and fast.

Before vs After

✗ Before

Email: "Change the button color to blue?"
Wait for reply, then update design manually.

✓ After

Add comment on button: "Change color to blue?"
Team replies right there, update instantly.

What It Enables

It enables real-time, clear communication that keeps everyone on the same page and speeds up design decisions.

Real Life Example

A product team uses comments in Figma to quickly gather feedback from marketing and developers, fixing issues before the next meeting and launching faster.

Key Takeaways

Manual feedback via email is slow and confusing.

Comments in design tools keep feedback clear and contextual.

This improves teamwork and speeds up project delivery.

Practice

1. What is the main purpose of using comments in Figma during a design project?

easy

A. To communicate directly on designs and share feedback

B. To change the colors of design elements

C. To export the design files

D. To create new design layers

Solution

1. Step 1: Understand the role of comments in Figma

   Comments are used to communicate and give feedback directly on design elements.

2. Step 2: Identify the correct purpose

   Changing colors, exporting files, or creating layers are not related to comments.

3. Final Answer:

   To communicate directly on designs and share feedback -> Option A

4. Quick Check:

   Comments = Communication and feedback [OK]

Hint: Comments = direct feedback on designs [OK]

Common Mistakes:

• Confusing comments with editing tools
• Thinking comments change design elements
• Mixing comments with exporting features

2. Which of the following is the correct way to add a comment in Figma?

easy

A. Right-click and select 'Delete Comment'

B. Double-click a layer to add a comment

C. Click the Comment tool and click on the design to place a comment

D. Use the Text tool to write comments directly on the canvas

Solution

1. Step 1: Recall how to add comments in Figma

   Comments are added by selecting the Comment tool and clicking on the design area.

2. Step 2: Eliminate incorrect options

   Right-click 'Delete Comment' removes comments, double-clicking a layer edits it, and Text tool adds text, not comments.

3. Final Answer:

   Click the Comment tool and click on the design to place a comment -> Option C

4. Quick Check:

   Add comment = Comment tool + click [OK]

Hint: Use Comment tool to add comments [OK]

Common Mistakes:

• Confusing comment adding with deleting
• Using Text tool instead of Comment tool
• Trying to add comments by double-clicking layers

3. In Figma, if a team member replies to a comment and then marks it as resolved, what happens to that comment thread?

medium

A. The comment thread is deleted permanently

B. The comment thread is hidden but can be viewed later

C. The comment thread is duplicated for record

D. The comment thread is locked and cannot be replied to

Solution

1. Step 1: Understand the resolve feature in Figma comments

   Resolving a comment hides the thread from the main view but keeps it accessible for later review.

2. Step 2: Compare options with this behavior

   Comments are not deleted, duplicated, or locked; they are hidden but retrievable.

3. Final Answer:

   The comment thread is hidden but can be viewed later -> Option B

4. Quick Check:

   Resolve comment = hide thread, not delete [OK]

Hint: Resolve hides comments, doesn't delete [OK]

Common Mistakes:

• Thinking resolved comments are deleted
• Assuming comments get duplicated
• Believing resolved comments cannot be reopened

4. You try to reply to a comment in Figma but the reply box does not appear. What is the most likely reason?

medium

A. Your internet connection is too fast

B. The design file is corrupted

C. You are using the wrong tool to add comments

D. You do not have permission to comment on this file

Solution

1. Step 1: Identify common reasons for reply issues

   Permission issues often prevent replying to comments in shared files.

2. Step 2: Evaluate other options

   File corruption is rare and would cause bigger issues; wrong tool would not allow adding comments at all; internet speed does not block replies.

3. Final Answer:

   You do not have permission to comment on this file -> Option D

4. Quick Check:

   Permission needed to reply to comments [OK]

Hint: Check permissions if reply box missing [OK]

Common Mistakes:

• Blaming file corruption
• Confusing tool usage with permissions
• Ignoring permission settings

5. A project manager wants to keep the design feedback organized by showing only unresolved comments on the dashboard. Which Figma feature should they use to achieve this?

hard

A. Filter comments to show only unresolved threads

B. Delete all resolved comments permanently

C. Export comments to a separate file

D. Use the Text tool to highlight unresolved comments

Solution

1. Step 1: Identify how to manage comment visibility in Figma

   Figma allows filtering comments to show only unresolved ones, keeping feedback organized.

2. Step 2: Evaluate other options

   Deleting comments loses history, exporting is not for filtering, and Text tool does not manage comments.

3. Final Answer:

   Filter comments to show only unresolved threads -> Option A

4. Quick Check:

   Filter = show unresolved comments only [OK]

Hint: Use comment filter for unresolved only [OK]

Common Mistakes:

• Deleting comments instead of filtering
• Using Text tool for comment management
• Exporting comments instead of filtering