Practice
Solution
- Step 1: Identify the behavior -- openness about mistakes and inviting feedback.
- Step 2: Match behavior to LP -- this aligns with 'Be Open' which emphasizes transparency and feedback culture.
- Step 3: Evaluate distractors -- 'Bias for Action' focuses on speed, 'Deliver Results' on outcomes, 'Ownership' on responsibility, none fit as well as 'Be Open'.
Solution
- Step 1: Identify who initiated the action -- the candidate states 'I was asked by my manager', indicating no self-initiation.
- Step 2: Recognize this as a fatal flaw for 'Be Open' which values proactive transparency and feedback.
- Step 3: Secondary issues like weak reflection or vague steps are present but not primary.
Solution
- Step 1: Identify the key action -- proactively soliciting candid feedback and incorporating it.
- Step 2: This aligns with 'Be Open' which emphasizes transparency and feedback culture.
- Step 3: Other LPs like 'Customer Obsession' or 'Dive Deep' are related but do not focus on internal feedback openness.
Solution
- Step 1: Note the phrase indicates manager-directed action.
- Step 2: This destroys ownership signal as candidate did not self-initiate.
- Step 3: Other options misinterpret the phrase as positive communication or proactivity, which it is not.
Solution
- Step 1: Identify who initiated key actions -- candidate states 'I initiated' the forum, showing ownership.
- Step 2: The phrase 'We collectively decided' subtly dilutes individual ownership and accountability.
- Step 3: Metrics and proactive actions are strong signals supporting 'Be Open'.
- Step 4: Therefore, 'We collectively decided' is the subtle disqualifier.
