Practice
Solution
- Step 1: Identify the core behavior -- prioritizing ethics over speed -> Doing the Right Thing
- Step 2: Differentiate from Bias for Action -- which favors speed over caution
- Step 3: Distinguish from Deliver Results -- which focuses on outcomes, not ethical tradeoffs
- Step 4: Ownership involves responsibility but not necessarily ethical prioritization
Solution
- Step 1: Identify who initiated the action -- manager-directed, not self-initiated -> Manager-assigned investigation -- no self-initiation
- Step 2: Note other issues are secondary -- reflection and impact are weaker but fixable
- Step 3: Manager assignment destroys ownership and Doing the Right Thing signals
Solution
- Step 1: Identify the key behavior -- prioritizing ethics over shortcuts -> Doing the Right Thing
- Step 2: Bias for Action favors speed, not ethics
- Step 3: Deliver Results focuses on outcomes, not ethical process adherence
- Step 4: Customer Obsession is about customer focus, not internal ethics
Solution
- Step 1: Identify who initiated the action -- manager-directed, not self-initiated -> Indicates task assignment, ownership signal destroyed
- Step 2: Good communication is secondary and less critical here
- Step 3: Delegation and collaboration do not apply to ownership signal
Solution
- Step 1: Identify who initiated key decisions -- "We collectively decided" dilutes individual ownership -> "We collectively decided to delay the launch"
- Step 2: Leading redesign with measurable impact is strong ownership and Doing the Right Thing signal
- Step 3: Immediate risk identification and escalation shows proactivity
- Step 4: Sharing learnings demonstrates second-order impact and reflection
