Tell Me About a Time You Actively Sought Feedback Instead of Waiting for It - Google Evaluate
During a routine review, my manager suggested I look into this since I had bandwidth. I discovered a recurring timeout issue during log analysis and took the lead on investigating it. I deployed a fix that reduced service timeouts by 25%, improving system stability and user experience. Although it improved stability, I realize now I could have taken more initiative earlier instead of waiting for direction.
I noticed a gap in our monitoring system when I saw alerts were not capturing intermittent failures. Nobody had filed a ticket, and it wasn’t my assigned task, but I asked for feedback from my peers and manager to validate the issue. After reflecting on their input, I designed and implemented an enhanced alerting mechanism that reduced incident response time by 30%. This improvement not only increased system reliability but also freed up on-call engineers to focus on higher priority tasks.
