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Amazon Leadership Principles

Tell Me About a Time You Made a Decision Quickly With Incomplete Information - Bar Raiser Evaluate

Choose your preparation mode3 modes available
Evaluate These Two Answers
"Tell me about a time when you noticed a problem that was not your responsibility and took action to fix it without being asked."
SDE 23 minAmazon Bar Raiser. LP evaluated explicitly. Content scored, not delivery.
Score BOTH candidates on Ownership Signal, Action Specificity, and Quantified Impact BEFORE applying the full rubric.
If you scored Candidate A >40 total, your calibration is biased toward fluency. Bar Raisers ignore delivery and score content only.
Candidate A

While working on a feature unrelated to payments, I noticed the issue during a code review and decided to investigate on my own initiative without being asked. I discovered a recurring issue with delayed transaction processing. I identified the root cause and helped deploy a fix. This fix reduced transaction delays by 20%, improving customer experience and reducing support tickets by 15%.

Fluent delivery, confident tone - most untrained evaluators score this high
Candidate B

I noticed during a routine audit that the payment reconciliation system was missing transactions, even though it wasn’t my team’s responsibility and no ticket had been filed. I decided to act despite incomplete data and independently investigated the logs for two days. I identified a race condition causing the issue and implemented a fix that reduced transaction delays by 30%, saving approximately $10,000 weekly in lost revenue. I also documented the problem and shared it with the payments team to prevent recurrence.

35-55 seconds longer - every extra second is signal-dense content
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Score Comparison
Dimension
Weight
Candidate A
Candidate B
structure star
15%
10
14
ownership signal
30%
1
28
action specificity
25%
8
24
quantified impact
20%
6
19
self awareness
10%
0
10
Total
25 No Hire
95 Strong Hire
AUTO-FAIL: my manager suggested I look into this since I had bandwidth - assigned task. Score 1. No Hire.
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Auto-Fail Markers
manager-directed task
"Candidate A - my manager suggested I look into this since I had bandwidth"
Ownership requires self-initiation. Manager-assigned = execution. Score 1 on ownership_signal (weight=30) = No Hire always.
collective language hiding individual contribution
"Candidate A - we found a recurring issue"
Using 'we' hides individual ownership and initiative. Score 1 on ownership_signal (weight=30) = No Hire always.
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Bar Raiser Notes
Ownership weak - manager-directed; collective language hides individual contribution; zero quantification; no self-awareness; No Hire.
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Fix-It Challenge
ownership_signal
Before"my manager suggested I look into this since I had bandwidth"
After"I noticed the issue during a code review and decided to investigate on my own initiative without being asked"
Demonstrates self-initiation and ownership rather than manager assignment.
individual_contribution
Before"we found a recurring issue"
After"I discovered a recurring issue"
Highlights personal ownership and responsibility rather than collective team action.
quantified_impact
Before"This improved the system's responsiveness, but we did not track exact metrics at the time."
After"This fix reduced transaction delays by 20%, improving customer experience and reducing support tickets by 15%."
Adds measurable impact to demonstrate the business value of the action.
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Coaching Notes
  • At Amazon, Bias for Action means taking initiative without waiting for direction; phrases like 'my manager suggested' signal lack of ownership and lead to automatic No Hire.
  • Use first-person singular to clearly communicate your individual contribution; avoid collective 'we' that obscures your role.
  • Quantify the impact of your actions with metrics and business outcomes to show the significance of your bias for action.
  • Demonstrate self-awareness by reflecting on what you learned or how you improved the process after taking action.
  • Bar Raisers prioritize content over delivery; fluent speech cannot compensate for missing ownership or impact signals.
Model Answer Guidance

A strong answer starts with noticing a problem independently, deciding to act despite incomplete data, taking concrete and specific steps, quantifying the impact with metrics and business value, and reflecting on the outcome or lessons learned.