0Tell Me About a Time You Disagreed With Your Manager and How You Handled It - Bar Raiser Evaluate
During a project, my manager suggested I look into this since I had bandwidth. I noticed the issue during a routine review with no ticket or request; I decided to investigate proactively because it impacted key metrics. While investigating, I identified a data inconsistency affecting our metrics. I disagreed with the initial approach because the data showed the root cause was elsewhere. After discussing with the team, I aligned and committed fully to the revised plan, ensuring the fix was deployed promptly, which improved data accuracy by 15% and reduced error reports by 20%.
In a recent sprint, I noticed a recurring issue with our payment reconciliation that wasn’t assigned to my team or tracked in any ticket. I independently analyzed logs and discovered a race condition causing data mismatches. I disagreed with the proposed quick fix because it didn’t address the underlying concurrency problem. I presented detailed data showing the impact on transaction accuracy, convinced leadership to adopt a more robust solution, and after full alignment, I led the implementation. This reduced errors by 30%, improving customer trust and decreasing support tickets by 15%.