Testing Fundamentals - Non-Functional Testing
A usability test report shows that 70% of users could not find the 'Help' button easily. What is the best action to improve usability?
A usability test report shows that 70% of users could not find the 'Help' button easily. What is the best action to improve usability?
medium📝 Predict Output Q5 of Q15
Step-by-Step Solution
Solution:
Step 1: Interpret user difficulty finding the button
Most users struggle to find the 'Help' button, indicating visibility issues.Step 2: Choose the best usability improvement
Making the button more visible directly addresses the problem; removing it or unrelated changes won't help.Final Answer:
Make the 'Help' button more visible and accessible -> Option CQuick Check:
Visibility fixes improve usability [OK]
Quick Trick: Fix visibility issues to improve usability quickly [OK]
Common Mistakes:
MISTAKES- Removing helpful features instead of improving them
- Adding unrelated changes that don't solve the problem
- Ignoring user feedback data
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