Introduction
A structured chat agent helps organize conversations clearly. It guides the chat flow step-by-step, making interactions easier to follow and manage.
When building a chatbot that needs to ask questions in order.
When you want to control how the chat responds based on user input.
When you need to collect specific information from users in a clear way.
When you want to avoid confusing or mixed-up chat replies.
When creating a help assistant that follows a fixed process.