Complete the code to define what an SLA represents.
An SLA is a formal agreement that defines the [1] between a service provider and a customer.
An SLA (Service Level Agreement) is a formal agreement that defines the expected service level between a provider and a customer.
Complete the code to define what an SLO represents.
An SLO is a specific [1] that a service aims to meet within an SLA.An SLO (Service Level Objective) is a specific target or goal that a service aims to meet as part of the SLA.
Fix the error in the definition of SLI.
An SLI is a [1] that measures the actual performance of a service.An SLI (Service Level Indicator) is a metric that measures the actual performance of a service.
Fill both blanks to complete the relationship between SLA, SLO, and SLI.
An SLA contains one or more [1], which are targets measured by [2].
An SLA contains one or more SLOs (targets), which are measured by SLIs (metrics).
Fill all three blanks to complete the example of SLA, SLO, and SLI.
The [1] promises uptime. The SLO sets a target of [2] uptime. The SLI measures the actual uptime as [3].
The SLA (service level agreement) promises uptime. The SLO sets a target (e.g., 99.95%). The SLI measures actual uptime (e.g., 99.92%).