Introduction
Many businesses struggle to get noticed by potential customers. Social media offers a way to reach large groups of people quickly and make a brand familiar to them.
Imagine a new coffee shop in town handing out free samples at a busy market. People try the coffee, talk about it with friends, and share photos on their phones. Soon, many people know about the shop without seeing a traditional ad.
┌─────────────────────────────┐ │ Social Media │ ├─────────────┬───────────────┤ │ Wide Reach │ Engagement │ │ (Many users)│ (Likes, shares)│ ├─────────────┼───────────────┤ │ Visuals │ Targeted Ads │ │ (Logos, etc)│ (Focus groups)│ ├─────────────┴───────────────┤ │ Word of Mouth (Sharing by users)│ └─────────────────────────────┘