Amazon Leadership Principles - Insist on the Highest Standards
In my last role, I noticed our product quality metrics were slipping. I took the initiative to analyze the data, identified key defect sources, and proposed a new testing protocol. After discussing with the team, we collectively decided to implement the changes. Within three months, defects dropped by 30%, and customer satisfaction improved. I also documented the process to ensure long-term adherence. What is the disqualifier in this answer?
