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Which version of this story best demonstrates strong Are Right a Lot signals?

medium✅ Answer Validation Q10 of Q15
Amazon Leadership Principles - Are Right a Lot
Which version of this story best demonstrates strong Are Right a Lot signals? Version 1: "I was reviewing our customer feedback and noticed a recurring complaint. I escalated it to the product team, who then fixed the issue. Customer satisfaction improved." Version 2: "We noticed a recurring complaint in customer feedback and worked together to address it. The product team implemented a fix, and satisfaction improved." Version 3: "During my review, I spotted a 2% drop in customer satisfaction related to a feature outside my team. I investigated, identified the root cause, and collaborated with the product team to deploy a fix. Satisfaction scores returned to normal." Version 4: "I saw a customer complaint and told the product team. They fixed it quickly, and customers were happier." Choose the strongest version.
AVersion 1
BVersion 2
CVersion 3
DVersion 4
Step-by-Step Solution
Solution:
  1. Step 1: Identify scope boundary -- Version 3 explicitly states 'outside my team'.
  2. Step 2: Check individual ownership -- Version 3 uses 'I investigated' and 'collaborated', showing clear personal role.
  3. Step 3: Look for metric -- Version 3 quantifies impact with '2% drop' and 'scores returned to normal'.
  4. Step 4: Compare others -- Versions 1 and 4 lack scope and metrics; Version 2 uses 'we' diluting ownership.
Quick Trick: Scope + I + metric -> strongest
Trap Explanation:
PITFALL
  • Version 1 and 4 lack scope boundary and individual ownership; Version 2 uses 'we' diluting ownership.
Concept tested:
CONCEPT
  • Are Right a Lot LP -- answer variant with scope, I-focus, and metric
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