[Solved] In my last project, I noticed the quality of our deliverables was slipping. I initiated a root cause analysis and identified key process gaps.... What is the disqualifier in this answer? | Amazon Leadership Principles

Amazon Leadership Principles - Insist on the Highest Standards

In my last project, I noticed the quality of our deliverables was slipping. I initiated a root cause analysis and identified key process gaps. I proposed new standards and worked with the team to implement them. We collectively decided on the new approach and monitored progress weekly. As a result, defect rates dropped by 30% within two months, and customer satisfaction improved. What is the disqualifier in this answer?

AWe collectively decided on the new approach

BI initiated a root cause analysis and identified key process gaps

CDefect rates dropped by 30% within two months

DI proposed new standards and worked with the team to implement them

Step-by-Step Solution

Solution:

Step 1: Identify who initiated the key actions -> We collectively decided on the new approach
Step 2: 'We collectively decided' dilutes individual ownership and decision-making responsibility.
Step 3: Metrics and results demonstrate strong impact and ownership.
Step 4: Therefore, the subtle disqualifier is the phrase 'We collectively decided on the new approach'.

Quick Trick: 'We collectively decided' dilutes ownership

Trap Explanation:

PITFALL

Strong metrics and self-initiation overshadow subtle collective decision phrase.

Concept tested:

CONCEPT

Insist on the Highest Standards LP subtle ownership dilution disqualifier

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