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What is the full form of CRM?

easy Q2 of 15
Computer Aptitude - Computer Abbreviations
What is the full form of CRM?
ACustomer Record Management
BCustomer Relationship Management
CClient Resource Monitor
DCustomer Response Module
Step-by-Step Solution

  1. Step 1: Identify usage

    CRM tools help companies manage customer interactions.

  2. Step 2: Recall expansion

    CRM stands for Customer Relationship Management.

  3. Step 3: Choose correct option

    Option B is accurate.

  4. Final Answer:

    Customer Relationship Management → Option B

  5. Quick Check:

    CRM focuses on relationships → Option B.
Quick Trick: CRM focuses on customer relationships, not records.
Common Mistakes:
  • Selecting ‘Record Management’ instead of ‘Relationship’.
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