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A user complains they cannot upload custom themes on WordPress.com free plan. What is the likely cause?

medium📝 Debug Q14 of 15
Wordpress - WordPress Basics and Architecture
A user complains they cannot upload custom themes on WordPress.com free plan. What is the likely cause?
ATheir hosting server is down.
BThey forgot to enable theme uploads in settings.
CThey need to switch to WordPress.org to upload themes.
DWordPress.com free plan does not allow custom theme uploads.
Step-by-Step Solution
Solution:

  1. Step 1: Check WordPress.com free plan restrictions

    Free plans on WordPress.com do not allow uploading custom themes.

  2. Step 2: Rule out other causes

    Settings do not enable this feature; hosting server issues unrelated to theme upload restrictions.

  3. Final Answer:

    WordPress.com free plan does not allow custom theme uploads. -> Option D

  4. Quick Check:

    Custom themes blocked on free WordPress.com [OK]
Quick Trick: Free WordPress.com blocks custom theme uploads [OK]
Common Mistakes:
  • Suggesting enabling settings fixes upload
  • Confusing hosting issues with feature limits
  • Recommending WordPress.org without explaining

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