[Solved] Why does poor non-functional quality often cause more user dissatisfaction than missing features? — Ans: Because users expect software to work well before new features | Testing Fundamentals

Testing Fundamentals - Non-Functional Testing

Why does poor non-functional quality often cause more user dissatisfaction than missing features?

ABecause features are less important than colors

BBecause missing features are easy to fix

CBecause non-functional quality only affects developers

DBecause users expect software to work well before new features

Step-by-Step Solution

Solution:

Step 1: Understand user expectations
Users expect software to be reliable, fast, and usable before wanting new features.
Step 2: Explain impact of poor non-functional quality
If software is slow or crashes, users get frustrated even if features exist.
Final Answer:
Because users expect software to work well before new features -> Option D
Quick Check:
User expectation = Quality before features [OK]

Quick Trick: Users want quality first, then features [OK]

Common Mistakes:

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