A usability test report shows users frequently click the wrong menu item due to unclear labels. What is the best way to fix this problem?

medium📝 Conceptual Q14 of 15

Testing Fundamentals - Non-Functional Testing

ARename menu items with clearer, more descriptive labels

BIncrease the server capacity to handle more clicks

CAdd more menu items to give users more choices

DDisable the menu temporarily during testing

Step-by-Step Solution

Solution:

Step 1: Identify the cause of user confusion
Users click wrong items because labels are unclear, causing misunderstanding.
Step 2: Choose the best fix for label clarity
Renaming menu items with clearer labels directly addresses the confusion and improves usability.
Final Answer:
Rename menu items with clearer, more descriptive labels -> Option A
Quick Check:
Clear labels fix menu confusion [OK]

Quick Trick: Fix unclear labels by renaming them clearly [OK]

Common Mistakes:

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