A tester performing exploratory testing notices the app crashes when clicking a button, but the crash is not reproducible every time. What should the tester do?

medium📝 Debug Q14 of Q15

Testing Fundamentals - Functional Testing Techniques

AReport the crash with detailed steps and environment info

BAssume the crash is caused by user error and do nothing

CIgnore it since it is not consistent

DRestart the app and continue testing without reporting

Step-by-Step Solution

Solution:

Step 1: Understand handling intermittent crashes in exploratory testing
Even if a crash is not consistent, it should be reported with details to help developers.
Step 2: Evaluate options for best practice
Report the crash with detailed steps and environment info is correct; ignoring or assuming user error is bad practice.
Final Answer:
Report the crash with detailed steps and environment info -> Option A
Quick Check:
Report all crashes with details [OK]

Quick Trick: Always report crashes with details, even if intermittent [OK]

Common Mistakes:

MISTAKES

Ignoring intermittent bugs
Assuming user error without evidence
Not providing environment info in reports

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More Testing Fundamentals Quizzes

A tester performing exploratory testing notices the app crashes when clicking a button, but the crash is not reproducible every time. What should the tester do?

Step 1: Understand handling intermittent crashes in exploratory testing

Step 2: Evaluate options for best practice

Final Answer:

Quick Check:

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