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A bug causes intermittent failures in a payment system during peak hours. How should severity and priority be assigned considering business impact and fix urgency?

hard📝 Application Q8 of 15
Testing Fundamentals - Test Documentation
A bug causes intermittent failures in a payment system during peak hours. How should severity and priority be assigned considering business impact and fix urgency?
ALow severity, low priority
BLow severity, high priority
CHigh severity, low priority
DHigh severity, high priority
Step-by-Step Solution
Solution:
  1. Step 1: Evaluate severity of payment failures

    Failures in payment system affect critical business functions, so severity is high.
  2. Step 2: Evaluate priority due to peak hour impact

    Failures during peak hours cause urgent business loss, so priority is high.
  3. Final Answer:

    High severity, high priority -> Option D
  4. Quick Check:

    Critical system failure + urgent fix = High severity and priority [OK]
Quick Trick: Critical system + urgent fix = High severity & priority [OK]
Common Mistakes:
  • Ignoring peak hour impact on priority
  • Underestimating intermittent failures
  • Confusing severity with priority urgency

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