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Which of the following is a correct step in managing online reviews?

easy📝 Factual Q12 of 15
SEO Fundamentals - Local SEO
Which of the following is a correct step in managing online reviews?
AIgnoring negative reviews to avoid conflict
BDeleting all reviews older than one month
CPosting fake positive reviews to boost ratings
DRegularly monitoring and responding to customer feedback
Step-by-Step Solution
Solution:

  1. Step 1: Identify proper review management actions

    Effective strategies include monitoring and responding to reviews.

  2. Step 2: Eliminate incorrect or unethical options

    Ignoring, deleting, or faking reviews harms trust and is unethical.

  3. Final Answer:

    Regularly monitoring and responding to customer feedback -> Option D

  4. Quick Check:

    Responding to feedback = Correct step [OK]
Quick Trick: Choose ethical and active review handling [OK]
Common Mistakes:
  • Ignoring negative reviews
  • Deleting old reviews
  • Using fake reviews

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