Bird
0
0

A company wants to use computing to improve customer service. Which approach best applies computing concepts?

hard📝 Application Q8 of 15
Intro to Computing - What is Computing
A company wants to use computing to improve customer service. Which approach best applies computing concepts?
AUsing a chatbot to answer common questions instantly.
BHaving employees answer every call manually without tools.
CIgnoring customer feedback and not using any software.
DOnly using paper forms for customer requests.
Step-by-Step Solution
Solution:

  1. Step 1: Understand computing applications in customer service

    Chatbots use computing to provide quick, automated responses improving service speed.

  2. Step 2: Compare options for effectiveness

    Using a chatbot to answer common questions instantly. uses computing effectively; others rely on manual or outdated methods.

  3. Final Answer:

    Using a chatbot to answer common questions instantly. -> Option A

  4. Quick Check:

    Computing in service = chatbots for instant replies [OK]
Quick Trick: Chatbots improve service with computing [OK]
Common Mistakes:
  • Ignoring software tools
  • Relying only on manual calls
  • Using paper forms only

Want More Practice?

15+ quiz questions · All difficulty levels · Free

Free Signup - Practice All Questions
More Intro to Computing Quizzes
How Data is Represented - Why computers use binary - Quiz 8hard How Data is Represented - Data compression basics - Quiz 11easy How Data is Represented - Why computers use binary - Quiz 14medium How Data is Represented - Binary number system - Quiz 14medium How Files and Folders Organize Data - Cloud storage and sync - Quiz 15hard How the Internet Works - What the internet actually is (network of networks) - Quiz 1easy How the Internet Works - How web browsers request pages - Quiz 6medium What is Computing - Hardware vs software distinction - Quiz 1easy What is Computing - Brief history of computing - Quiz 9hard What is Computing - Career paths in computing - Quiz 12easy