A company wants to use computing to improve customer service. Which approach best applies computing concepts?

hard🚀 Application Q8 of Q15

Intro to Computing - What is Computing

AUsing a chatbot to answer common questions instantly.

BHaving employees answer every call manually without tools.

CIgnoring customer feedback and not using any software.

DOnly using paper forms for customer requests.

Step-by-Step Solution

Solution:

Step 1: Understand computing applications in customer service
Chatbots use computing to provide quick, automated responses improving service speed.
Step 2: Compare options for effectiveness
Using a chatbot to answer common questions instantly. uses computing effectively; others rely on manual or outdated methods.
Final Answer:
Using a chatbot to answer common questions instantly. -> Option A
Quick Check:
Computing in service = chatbots for instant replies [OK]

Quick Trick: Chatbots improve service with computing [OK]

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