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A user reports that after a software update, their device crashes frequently. What is the most likely cause?

medium📝 Analysis Q14 of 15
Intro to Computing - How Software Works
A user reports that after a software update, their device crashes frequently. What is the most likely cause?
AThe update was corrupted or incompatible
BThe device has too much free space
CThe user did not restart the device before updating
DThe device was not connected to the internet
Step-by-Step Solution
Solution:
  1. Step 1: Analyze the problem after update

    Frequent crashes after update usually mean the update file was corrupted or not compatible with the device.
  2. Step 2: Evaluate other options

    Free space being too much is not a problem, not restarting before update is usually not critical, and internet connection is needed only to download updates.
  3. Final Answer:

    The update was corrupted or incompatible -> Option A
  4. Quick Check:

    Crashes after update = corrupted/incompatible update [OK]
Quick Trick: Crashes after update? Check update integrity [OK]
Common Mistakes:
  • Blaming free space when it's not an issue
  • Ignoring update file corruption
  • Assuming internet connection causes crashes

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