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You configured an AWS load balancer with an HTTPS listener on port 443 and attached a valid SSL certificate. However, clients report SSL errors when connecting. What is the most likely cause?

medium📝 Debug Q14 of 15
AWS - Elastic Load Balancing
You configured an AWS load balancer with an HTTPS listener on port 443 and attached a valid SSL certificate. However, clients report SSL errors when connecting. What is the most likely cause?
AThe SSL certificate is expired or not trusted by clients
BThe load balancer listener is set to HTTP instead of HTTPS
CBackend servers do not support HTTPS
DThe load balancer is missing a target group
Step-by-Step Solution
Solution:
  1. Step 1: Verify SSL certificate validity

    SSL errors often occur if the certificate is expired or not trusted by client browsers.
  2. Step 2: Check listener and backend setup

    Listener is HTTPS with certificate attached, so listener config is correct; backend HTTPS support is optional after termination.
  3. Final Answer:

    The SSL certificate is expired or not trusted by clients -> Option A
  4. Quick Check:

    SSL errors usually mean bad or expired cert [OK]
Quick Trick: SSL errors usually mean certificate issues [OK]
Common Mistakes:
MISTAKES
  • Assuming backend HTTPS affects client SSL errors
  • Confusing listener protocol with certificate validity
  • Ignoring certificate expiration or trust chain

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