An administrator enabled MFA for a user but the user reports they cannot authenticate using the MFA device. What should the administrator check first?

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AWS - Identity and Access Management

AVerify the MFA device is properly assigned and synchronized with AWS.

BCheck if the user has an active AWS support plan.

CConfirm the user's password meets complexity requirements.

DEnsure the user's IAM role has full administrator permissions.

Step-by-Step Solution

Solution:

Step 1: Identify common MFA issues
Incorrect or unsynchronized MFA devices cause authentication failures.
Step 2: Exclude unrelated factors
Support plans, password complexity, or IAM role permissions do not directly affect MFA device authentication.
Final Answer:
Verify the MFA device is properly assigned and synchronized with AWS. -> Option A
Quick Check:
MFA failure = check device assignment and sync [OK]

Quick Trick: Check MFA device sync before other troubleshooting [OK]

Common Mistakes:

Checking unrelated permissions
Assuming password issues
Ignoring device synchronization

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More AWS Quizzes

An administrator enabled MFA for a user but the user reports they cannot authenticate using the MFA device. What should the administrator check first?

Step 1: Identify common MFA issues

Step 2: Exclude unrelated factors

Final Answer:

Quick Check:

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